Emergency Shared Firewall change to be performed to resolve client issues

5/19/2013 9:00 am CST
5/19/2013 10:00 am CST

Layered Tech will be performing an emergency change to the shared firewall environment during this time frame to correct issues affecting clients.
There should be minimal impact to client environments. If you experience any issues, please contact Layered Tech at support@layeredtech.com

Emergency Shared Firewall change to be performed to resolve client issues:

Start 5-19-2013 12:00 AM CT
End 5-19-2013 5:00 AM CT

Layered Tech will be performing an emergency change to the shared firewall environment during this time frame to correct issues affecting clients.
There should be minimal impact to client environments. If you experience any issues, please contact Layered Tech at support@layeredtech.com

ORD01 SCHEDULED NETWORK MAINTENANCE — 15-MAY-2013 00:00 CDT

EVENT START DATE: 05/15/2013
EVENT START TIME: 00:00 CDT

EVENT END DATE: 05/15/2013
EVENT END TIME: 06:00 CDT

EVENT LOCATION: ORD01

EVENT IMPACT: None

EVENT DETAILS:
LayeredTech Infrastructure Engineering will be performing configuration updates in the ORD01 datacenter to optimize routing configurations per internal guidelines.  No customer impact is expected from this maintenance.

Emergency Shared Firewall change to be performed to resolve client issues

Start 5-5-2013 12:00 AM CT
End 5-5-2013 5:00 AM CT

Layered Tech will be performing an emergency change to the shared firewall environment during this time frame to correct issues affecting clients.

There should be minimal impact to client environments. If you experience any issues, please contact Layered Tech at support@layeredtech.com

DFW01/MCI01 EMERGENCY SCHEDULED MAINTENANCE — APR-30-2013

EVENT START DATE: 04/30/2013
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/30/2013
EVENT END TIME:  06:00 CDT

EVENT DETAILS:
LayeredTech Infrastructure Engineering has been informed by a vendor of emergency fiber maintenance affecting several services in our MCI01 datacenter, including one primary transit circuit, and a link between our MCI01 and DFW01 datacenters.   The transit circuit promptly failed over to redundant providers, and internet traffic between the MCI01 and DFW01 datacenters automatically failed over to the long side of the LayeredTech 10GE midwest backbone.  Customers with private point to point services between MCI01 and DFW01 will be affected until the primary traffic path is restored.

Compliant Patch Window – April Scheduling Change

EVENT START DATE: 04/28/2013

EVENT START TIME: 01:00am CST

EVENT END DATE: 04/28/2013

EVENT END TIME: 04:00am CST

EVENT IMPACT: All compliant production devices.

EVENT DETAILS: Patches have been approved for compliant production devices this upcoming weekend on 04/28/2013 instead of the initial date of 04/21/2013.

Please contact support@layeredtech.com if you have any questions.

DFW01/ORD01 SCHEDULED NETWORK MAINTENANCE — 26-APR-2013

EVENT START DATE: 04/26/2013
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/26/2013
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  ORD01/DFW01

EVENT IMPACT:  No impact expected

EVENT DETAILS:
LayeredTech Infrastructure Engineering will be working with transit vendors to reset routing sessions to enable new features.  One session at a time will be reset, so no customer impact is expected.

MCI01 SCHEDULED NETWORK MAINTENANCE — April-24-2013 00:00 CDT

EVENT START DATE: 04/24/2013
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/24/2013
EVENT END TIME: 05:00 CDT

EVENT LOCATION: MCI01

EVENT IMPACT: Temporary loss of redundancy for MCI01 datacenter

EVENT DETAILS:
LayeredTech Infrastructure Engineering will be performing a reload of core switches during this maintenance period.  Care will be taken to remove the device from active traffic paths to eliminate any customer impact from this maintenance period.

Customers with Layer2 service between MCI01, ORD01, and DFW01 will experience a loss of connectivity between sites during the reload.

DYNAVOL VIRTUAL INFRASTRUCTURE SCHEDULED MAINTENANCE — 9-APR-2013 00:00 CDT

EVENT START DATE: 04/09/2013
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/09/2013
EVENT END TIME: 06:00 CDT
EVENT LOCATION: LT-DYNAVOL grid environment
EVENT IMPACT: All DynaVol devices will experience a small window of downtime
EVENT DETAILS:
LayeredTech Infrastructure Engineering will be performing patching to grid software to further increase performance and security of all devices. Minor impact will be experienced on all DynaVol devices

SSL Certs

At this time we are experiencing a SSL Certificate renewal issue that is affecting our portal. We apologize for any inconvenience and are working to get this resolved urgently.

- LT Support