vDNS Infrastructure Scheduled Maintenance – 22-MAY-2015 00:00 CDT

EVENT START DATE: 05/22/2015
EVENT START TIME: 00:00 CDT (12:00 AM CDT)

EVENT END DATE: 05/22/2015
EVENT END TIME: 03:00 CDT (3:00 AM CDT)

EVENT LOCATION: MCI01, DFW01

EVENT DETAILS:
As part of our Layered Tech to DataPipe infrastructure upgrade program, we will be moving vDNS to new equipment in new pod locations in both locations.

SCOPE OF MAINTENANCE:
This maintenance is planned in accordance with best practices and is implemented with Datapipe technicians on-site. Our Infrastructure Teams will be performing an upgrade to DNS servers.

EXPECTED IMPACT:
vDNS will be unavailable during the maintenance window

DFW01 SCHEDULED NETWORK MAINTENANCE — 20-MAY-2015 00:00 – 06:00 CDT

EVENT START DATE:  5/20/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 5/20/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION: DFW01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on a transit provider link as part of an integration process.  No customer impact is expected to result from this maintenance.

STORAGE SCHEDULED MAINTENANCE — 9-MAY-2015 00:00 CDT

EVENT START DATE: 05/09/2015
EVENT START TIME: 00:00 CDT (12:00 AM CDT)

EVENT END DATE: 05/09/2015
EVENT END TIME: 02:00 CDT (2:00 AM CDT)

EVENT LOCATION: MCI01

EVENT DETAILS:
As part of our routine maintenance and upgrade program, we will be performing a SAN upgrade on our Gen Pop Shared MSSQL Database Platform, on the date and times referenced above. You are receiving this message because our records indicate that you have equipment connected to this device.

SCOPE OF MAINTENANCE:
This maintenance is planned in accordance with best practices and is implemented with Datapipe technicians on-site. Our Storage and MSSQL Database Team will be performing a recommended service action to proactively upgrade our EMC-VMAX storage equipment.

EXPECTED IMPACT:
Customers environments who are utilizing the Gen Pop Shared MSSQL Database Platform are expected to be impacted intermittently while the MSSQL server is offline during the upgrade process. The entire maintenance window is expected to only last approximately 45 minutes within the date and times referenced above.

RESOLVED: The Legacy Layered Tech Phone System is Down — 5-MAY-2015 09:00 CDT

EVENT START DATE: 05/05/2015
EVENT START TIME: 09:00 AM CDT

EVENT END DATE: 05/05/2015
EVENT END TIME: 11:34 AM CDT

EVENT LOCATION: MCI01, DFW01, ORD01

EVENT DETAILS:
We’re currently experiencing issues with our phone systems. If you need to get a hold of Datapipe Support for any issues, please submit a ticket to the Service Desk Team at [support@layeredtech.com] or through the Client Portal. We will update LTStatus again once we have resolved this issue. Thank you for your patience.

UPDATE:
This issue has now been Resolved. Our Phone System is now back online as of 11:34 AM CDT, 05/05/2015.

SCHEDULED NETWORK MAINTENANCE — 22-APR-2015 00:00 – 06:00 CDT

EVENT START DATE: 04/22/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/22/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MCI01 DFW01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on core routers in order to increase capacity and redundancy in our MCI and DFW datacenters.  No client impact is expected.

ORD01 SCHEDULED NETWORK MAINTENANCE — 15-APR-2015 00:00 – 06:00 CDT

EVENT START DATE: 04/15/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/15/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  ORD01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on a core router in our Chicago datacenter.  No client impact is expected to result from this maintenance.

RESOLVED – Transport Service Incident – MAR 30 2015 10:38CDT

EVENT START DATE: 03/30/2015
EVENT START TIME: 10:38 AM CDT
EVENT END TIME: 5:30 PM CDT

EVENT LOCATION: MCI01 DFW01

EVENT DETAILS: Transport services between MCI01 and DFW01 are currently down.  A ticket has been opened with the Vendor.  No internet facing traffic is affected by this.  Clients with Layer2 services between datacenters would have been impacted between 10:38 and 11:19 CDT.  Traffic for these clients has been rerouted through our Chicago location, as such increased latency my be experienced.

UPDATE: Vendor notified LayeredTech that the issue had been resolved as of 17:30.   All traffic was placed back on this circuit at 00:00 CDT on 3/31/15

SCHEDULED NETWORK MAINTENANCE — 10-APR-2015 00:00 – 06:00 CDT

EVENT START DATE: 04/10/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/10/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MCI01 DFW01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance to groom long-haul inter-datacenter links to new ports.  Clients MAY see slightly increased latency on routed inter-datacenter traffic.  Clients with private LAN service between the sites MAY see very slight (less than 5 second) interruption in traffic on their links as their service is migrated to links not under maintenance.

ORD01 SCHEDULED NETWORK MAINTENANCE — 27-MAR-2015 00:00 – 06:00 CDT – COMPLETE

EVENT START DATE: 03/27/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 03/27/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION: ORD01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance to groom long-haul inter-datacenter links to new ports.  Clients MAY see slightly increased latency on inter-datacenter traffic, but no traffic loss is expected to result from this maintenance.

SCHEDULED NETWORK MAINTENANCE — 18-MAR-2015 00:00 – 06:00 CDT – COMPLETE

EVENT START DATE: 03/18/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 03/18/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION: MCI ORD DFW

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on backbone routing protocols in the window specified.  No client/traffic impact is expected to result from this maintenance.