EMERGENCY NETWORK MAINTENANCE — 31-JUL-2015 00:00 – 06:00 CDT

EVENT START DATE: 07/31/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/31/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MIDWEST

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing emergency maintenance on core routers in the midwest region to reboot devices to clear an error condition.  Customers may see increased latency and sub-optimal routing conditions as traffic is rerouted through alternate equipment.

Century Link Bandwidth Provider Maintenance

EVENT START DATE: 07/22/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/22/2015
EVENT END TIME: 06:00 CDT

EVENT DETAILS:
One of DataPipe’s bandwidth providers will be performing maintenance to expand their existing environment and relocate shelves within their rack. There is no known client impact. If there are any issues please contact support@layeredtech.com

LTstatus.com Maintenance

EVENT START DATE: 07/21/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/21/2015
EVENT END TIME: 06:00 CDT

EVENT DETAILS:
We will be performing maintenance on web server for LTstatus.com causing about 30 minutes of downtime during this time frame listed. Site will be unavailable. If there are any issues please contact support@layeredtech.com

RESCHEDULED NETWORK MAINTENANCE — 31-JUL-2015 00:00 – 06:00 CDT

EVENT START DATE: 07/31/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/31/2015
EVENT END TIME: 06:00 CDT

ORIGINAL SCHEDULED DATE : 07/29/2015

EVENT LOCATION:  MIDWEST

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on transit links in the midwest region as part of the network integration process.  No customer impact is expected to result from this maintenance.

SCHEDULED NETWORK MAINTENANCE — 24-JUL-2015 00:00 – 06:00 CDT

EVENT START DATE: 07/24/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/24/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MIDWEST

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on transit links in the midwest region as part of the network integration process.  No customer impact is expected to result from this maintenance.

SCHEDULED NETWORK MAINTENANCE — 22-JUL-2015 00:00 – 06:00 CDT

EVENT START DATE: 07/22/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/22/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MIDWEST

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on transit links in the midwest region as part of the network integration process.  No customer impact is expected to result from this maintenance.

INTERNAL ERP TICKETING SYSTEM MAINTENANCE — 26-JUL-2015 07:00 CDT

EVENT START DATE: 07/26/2015
EVENT START TIME: 07:00 CDT (7:00 AM CDT)

EVENT END DATE: 07/26/2015
EVENT END TIME: 10:00 CDT (10:00 AM CDT)

EVENT LOCATION: ERP Ticketing System (AnswerTrack) and the LT Client Portal

EVENT DETAILS: The Layered Tech Infrastructure Team will be upgrading our ERP/Ticketing System (AnswerTrack). During this scheduled maintenance our ticket system will be offline and we will be unable to generate new tickets or respond to existing tickets. We will be monitoring our Nagios system and will call the contacts listed for your company to notify you of any P1 Incidents that may occur. If you experience an outage (P1 Incident) during this maintenance window, please contact our support number (816) 421-1420 for immediate support. Emails sent to support@layeredtech.com will be queued in the system and after the maintenance has ended tickets will be updated or created. Those emails/tickets will not be responded to until after the scheduled maintenance has been completed. Client environments are NOT expected to be impacted during the scheduled maintenance window.

KC CLOUD SCHEDULED MAINTENANCE — 11-JUL-2015 00:00 CDT TO 12-JUL-2015 05:00 CDT

EVENT START DATE: 07/11/2015
EVENT START TIME: 00:00 CDT (12:00 AM CDT)

EVENT END DATE: 07/12/2015
EVENT END TIME: 05:00 CDT (5:00 AM CDT)

EVENT LOCATION: MCI01 (Kansas City)

EVENT DETAILS:
As we continue to enhance the performance of our storage platform, we have deployed a unified Tier-1 high performance storage solution across all of our facilities based on the Dell Compellent solution.

SCOPE OF MAINTENANCE:
Our cloud team will be proactively upgrading the back-end storage for the shared Kansas City Cloud Environment to increase operational functionality.

EXPECTED IMPACT:
Customers are not expected to experience any downtime due to system redundancy that is already in place. This maintenance is planned in accordance with best practices and is implemented with Datapipe technicians on-site. The maintenance window is given to allow time for our storage and cloud engineers to respond to any unforeseen issues that may occur with this change.

SCHEDULED UPS FACILITIES MAINTENANCE — 18-JUL-2015 21:00 CDT – 19-JUL-2015 03:00 CDT

EVENT START DATE: 07/18/2015
EVENT START TIME: 21:00 CDT (9:00 PM CDT)

EVENT END DATE: 07/19/2015
EVENT END TIME: 03:00 CDT (3:00 AM CDT)

EVENT LOCATION: MCI01 (Kansas City)

EVENT DETAILS:
Datapipe Facilities staff and a technician from Liebert will be onsite to perform maintenance on the four (4) Liebert UPS systems. Prior to commencing the maintenance, facilities staff will transfer the critical building load from utility to generator power.

SCOPE OF MAINTENANCE:
This maintenance is planned in accordance with best practices and is implemented with Datapipe technicians on-site. Our facilities team and a technician from Liebert will be performing the necessary evaluation and testing of the four (4) Liebert UPS systems. These evaluations consist of a thorough check and inspection of all connections and wiring. Facilities staff will walk through and verify critical load is on generator power and there are no issues. While on generator power the technician from Liebert will be performing a series of test on the four (4) Liebert UPS systems. Once completed, the Liebert technician will take the four (4) Liebert UPS systems out of bypass mode and place them online. Once the load has been transferred facilities staff will walk the facility to confirm there are no issues.

EXPECTED IMPACT:
Clients are not expected to experience any downtime due to system redundancy that is already in place. The maintenance window is given to allow time for our facilities staff to respond to any unforeseen issues that may occur with this change.

SCHEDULED NETWORK MAINTENANCE — 17-JUL-2015 00:00 – 06:00 CDT

EVENT START DATE: 07/17/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 07/17/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MIDWEST

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on transit links in the midwest region as part of the network integration process.  No customer impact is expected to result from this maintenance.