RESOLVED – Transport Service Incident – MAR 30 2015 10:38CDT

EVENT START DATE: 03/30/2015
EVENT START TIME: 10:38 AM CDT
EVENT END TIME: 5:30 PM CDT

EVENT LOCATION: MCI01 DFW01

EVENT DETAILS: Transport services between MCI01 and DFW01 are currently down.  A ticket has been opened with the Vendor.  No internet facing traffic is affected by this.  Clients with Layer2 services between datacenters would have been impacted between 10:38 and 11:19 CDT.  Traffic for these clients has been rerouted through our Chicago location, as such increased latency my be experienced.

UPDATE: Vendor notified LayeredTech that the issue had been resolved as of 17:30.   All traffic was placed back on this circuit at 00:00 CDT on 3/31/15

SCHEDULED NETWORK MAINTENANCE — 10-APR-2015 00:00 – 06:00 CDT

EVENT START DATE: 04/10/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 04/10/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MCI01 DFW01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance to groom long-haul inter-datacenter links to new ports.  Clients MAY see slightly increased latency on routed inter-datacenter traffic.  Clients with private LAN service between the sites MAY see very slight (less than 5 second) interruption in traffic on their links as their service is migrated to links not under maintenance.

ORD01 SCHEDULED NETWORK MAINTENANCE — 27-MAR-2015 00:00 – 06:00 CDT – COMPLETE

EVENT START DATE: 03/27/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 03/27/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION: ORD01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance to groom long-haul inter-datacenter links to new ports.  Clients MAY see slightly increased latency on inter-datacenter traffic, but no traffic loss is expected to result from this maintenance.

SCHEDULED NETWORK MAINTENANCE — 18-MAR-2015 00:00 – 06:00 CDT – COMPLETE

EVENT START DATE: 03/18/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 03/18/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION: MCI ORD DFW

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on backbone routing protocols in the window specified.  No client/traffic impact is expected to result from this maintenance.

ROUTINE SCHEDULED MAINTENANCE 11-MAR-2015 23:15 CDT

EVENT START DATE: 03/11/2015
EVENT START TIME: 11:15 PM CDT

EVENT END DATE: 03/11/2015
EVENT END TIME: 11:25 PM CDT

EVENT LOCATION: MCI01

EVENT DETAILS:
Datapipe was performing routine scheduled maintenance on our shared environment in our MCI Datacenter that unexpectedly caused a momentary disruption to DNS services, during the time frame noted above.

MCI01 SCHEDULED NETWORK MAINTENANCE — 11-MAR-2015 00:00 – 06:00 CDT

EVENT START DATE: 03/11/2015
EVENT START TIME: 00:00 CDT

EVENT END DATE: 03/11/2015
EVENT END TIME: 06:00 CDT

EVENT LOCATION:  MCI01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on peering sessions in our MCI01 datacenter.  No client impact is expected.

ORD01 SCHEDULED MAINTENANCE — 06-MAR-2015 02:00 – 06:00 CST

EVENT START DATE: 03/06/2015
EVENT START TIME: 02:00 CST

EVENT END DATE: 03/06/2015
EVENT END TIME: 06:00 CST

EVENT LOCATION:  ORD01

EVENT DETAILS:
Datapipe Infrastructure Engineering has been informed by a vendor of a fiber groom on a transit circuit.  No client impact is expected to result from this maintenance.

SCHEDULED NETWORK MAINTENANCE 4-MAR-2015 00:00 CST

EVENT START DATE: 03/04/2015
EVENT START TIME: 00:00 CST

EVENT END DATE: 03/04/2015
EVENT END TIME: 06:00 CST

EVENT LOCATION:  MCI ORD DFW

EVENT DETAILS:
Datapipe Infrastructure Engineering will be performing maintenance on transit edge routers to optimize inbound traffic flows to the legacy LT network.  No customer impact is expected to result from this maintenance.

MCI01 SCHEDULED NETWORK MAINTENANCE 4-MAR-2015 00:00 CST

EVENT START DATE: 03/04/2015
EVENT START TIME: 00:00 CST

EVENT END DATE: 03/04/2015
EVENT END TIME: 06:00 CST

EVENT LOCATION: MCI01

EVENT DETAILS:
Datapipe Infrastructure Engineering will be grooming ports on a core router to restore redundancy following a card failure.  No client impact is expected to result from this maintenance.

SCHEDULED MAINTENANCE 28-FEB-2015 09:00 PM CST

EVENT START DATE: 02/28/2015
EVENT START TIME: 9:00 PM CST

EVENT END DATE: 03/01/2015
EVENT END TIME: 03:00 AM CST

EVENT LOCATION: MCI01

EVENT DETAILS:
Datapipe Facilities Team will be performing a series of test on all the UPS units and the batteries located in our Kansas City Datacenter. There is no expected interruptions or Client impact during the time frame above.